Privacy Policy

This élan web site (the “Site”) is operated by the L. D. Kichler Co. (“Kichler”). Please read this Privacy Policy to understand how Kichler will treat your personal information. This Privacy Policy is effective on May 1st, 2013. From time to time, Kichler may update this Privacy Policy by posting revised versions on this page of the Site. You may wish to check back periodically for updates.

What information do we collect?

Kichler collects names, addresses, phone numbers, e-mail addresses on either its product warranty cards or on the Site or in both places.

How do we use the information we collect?

We use your contact information for purposes of administering our warranty program. We may also use your contact information so that we can provide you with announcements and other information related to your purchase or that we think may otherwise be of interest to you.

Unless you elect to not share your contact info by opting out below, we may share your contact information with third parties that provide services, products, or information that we believe may be of interest to our customers.

The Site may contain advertisements and links to other web sites that are not operated by Kichler. Please be aware that our Privacy Policy does not apply to these linked sites, and that Kichler has no responsibility or liability for any information you divulge to these sites. Kichler strongly encourages you to read any privacy policy posted on these linked sites to learn how your personal information will be treated on those sites.

Disclosure Required by Law

We may disclose contact information when required by law or when we believe in good faith that such action is necessary in order to comply with legal process or meet some other legal obligation of Kichler. We may also disclose contact information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a party who may be violating an agreement with Kichler or may be causing injury to or interference with Kichler’s rights or property, on the Site, or anyone else that could be harmed by such activities.


The site stores a “cookie” on your machine, if your browser is configured to permit them. The cookie saves information concerning your previous visits so that your next visit will be more convenient.

Please be aware that some advertisers that may serve ads onto the Site use their own cookies within their own banner ads.

élan, A Kichler Company